News Article
Infinera boosts its customer support with a new VP
Todd Hanson has joined indium phosphide PIC innovator Infinera as the vice president of Global Professional Services
Hanson brings deep experience having worked in operations executive roles with high profile cable and service provider companies.
Infinera's Professional Services team supports customers with deployment, technical support, training, maintenance and consulting services worldwide. These include network migrations from legacy equipment to photonic integrated circuits (PIC) based systems.
Todd Hanson brings to Infinera experience from a customer perspective. Having worked in engineering and operations, management, and executive roles at Sprint, AT&T Canada, Qwest, Frontier, and Time Warner Cable, Hanson is familiar with Infinera's solutions and the benefits of Infinera's services.
"As a former Infinera customer on several occasions, I personally experienced Infinera's advanced solutions and services and quickly recognised the operational benefits in terms of simplicity and lower overall life cycle costs Infinera delivered to our network compared with others," said Hanson. "I look forward to working with our customers to improve their networks, demonstrating the ease of operation on Infinera's platforms and the capex and opex improvements."
"Infinera has grown rapidly, expanding our worldwide footprint," said Lonny Orona, Senior Vice President, customer services/product support. "Todd brings a wealth of operational experience from his leadership roles with world-class service providers that will serve our customers well. We are excited to have Todd on our team."